Business Strategy

No single season destroyed United.  Simply speaking: Tolerance is drift and drift becomes decline.

And so we have entered December, most of us are preparing for a break from work and some rest time with family and friends. I am reminded how a...

Last week, I talked about why people go the extra mile, and why the things that make a team fight for the cause rarely come down to money alone. ...

“People work for money but go the extra mile for recognition, praise, and trust.” — Dale Carnegie As World Cup 2026 qualifying started to really...

“If you think it’s expensive to hire a professional, wait until you hire an amateur.” — Red Adair My Bad Hire Story A few years ago, I made what...

We moved house this week, and it genuinely felt like more than just geography. It was a message to ourselves.  The boxes are still half-packed, and...

You may have heard me speaking of this before, but a few years ago, I hit a wall.  It was summer of 2018. We had been in Portugal for two years, the...

As I have watched Manchester United consistently drop in standards over the past decade, it has unfortunately also coincided with a period of almost...

Margins don’t often vanish overnight. Instead they are allowed to slowly shrink away, eaten up by rising salaries, creeping software costs, and the...

Uber was the ultimate growth story. In less than a decade, the company expanded into more than 80 countries, raised billions in funding, and became...

In the early '90s, George Michael filed a legal case against Sony, arguing his recording contract amounted to “professional slavery.” He claimed it...

We all hope it won’t happen, but in your business, disaster will hit eventually. The events of March 2020, Covid-19 and global lockdown are still...